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Posted 7 months ago

Thanks for your interest in the Senior Product Designer position at The Vaan Group!

A little background:

My name is Chuong Nguyen-Thanh, a co-founder of The Vaan Group - a remote-first digital agency, headquartered in Brooklyn, NY, and we’re looking to add a dedicated and experienced senior product designer to our growing team. We believe awesome technology powers the best brands. So we build it. Our technology becomes the foundation upon which businesses scale their operations, escalate their marketing efforts and grow their sales. Most of the time we're building e-commerce engines. Other times we're architecting software. Regardless of what we’re making, it's always all digital.

Recent projects we’ve taken on range from designing and building a new admin panel for this innovative e-commerce SaaS company, to leading the UX design efforts for this Fortune 500 company’s overhaul of all its e-commerce properties. We’re also a certified Shopify Plus Agency Partner, and so we do a lot of work using the Shopify platform. You can see the full range of client work/portfolio at our website. In addition to our service-based work, we also like to experiment with technology by building our own digital products - everything from e-commerce applications to project management browser extensions. 

We’re a realistic group, not necessarily looking for rockstars, ninjas or wizards. Our team resides (or is working from) New York City, Poland, Portugal, The Netherlands, Brazil, Dominican Republic, Norway, Serbia, Algeria, and more. We’re big on team chemistry and we take asynchronous communication pretty seriously - we also have several company meetups each year, somewhere in the world, so that we continuously grow together, as a team. 


On any given day, you might:
  • Kick-off a new e-commerce website design & development project by leading a design requirements and discovery meeting with a client
  • Work independently or collaboratively with team members to produce UX deliverables like: a website audit report; information architecture maps; personas, customer journey maps, wireframes; high-fidelity mockups; interactive prototypes, and design systems 
  • Perform user research such as card sorting exercises, usability testing, and user interviews/surveys
  • Produce heuristic and competitive analysis reports for a web project
  • Play a key role in a design review & feedback gathering session with a client and our project management team
  • Work collaboratively with engineers from our team to communicate design specifications and requirements for a web project
  • Support a client’s web project launch through things like: performing creative quality assurance and logging feedback tickets using our project/product management software, work with a client to help them get acclimated with their new CMS, and coordinating with our project management team to ensure all product requirements have been checked off before going live 


The ideal person:
  • Understands the demands and expectations of a remote working culture - this one’s especially important to us!
  • Is comfortable working collaboratively with product management, project management, engineering, visual/product design, and other stakeholders, in a remote setting
  • Is highly motivated, detail-oriented, and capable of thriving in a fast-paced role with limited supervision
  • Has excellent organizational, presentation, and interpersonal skills 
  • Has demonstrated problem solving skills to come up with strategy and tactics when addressing new product design problems and scenarios
  • Has experience leading and supporting multiple design projects at the same time
  • Has a portfolio or samples of work that demonstrate design acumen and strategic design
  • Has experience leading and supporting e-commerce design projects from concept to launch
  • Is comfortable using both quantitative and qualitative data to guide design decisions
  • Has experience working with e-commerce, content, and other similar management systems, e.g. Shopify, Magento, BigCommerce, Salesforce Commerce Cloud, etc.
  • Approaches product design with a keen understanding of both the target user and business requirements
  • Is highly proficient using existing design tools, e.g. Sketch, Figma, Framer, etc. and not afraid to learn new technologies
  • Has experience creating high-fidelity interactive prototypes for internal and stakeholder review
  • Is a team player and always willing to knowledge-share and contribute to the growth of the team


You bring: 
  • 5+ years of experience as a user experience designer, interaction designer, product designer, or similar role
  • 3+ years of experience designing for mobile, web and web-based devices
  • Excellent UX, UI, and interaction design skills
  • Fluency in best practices for web-based product design, as well as strong knowledge of usability principles and techniques
  • **Bonus - proficiency in front-end programming languages: HTML, CSS, Javascript

Other things you should know: 
  • Salary commensurate with experience
  • We offer unlimited vacation days
  • We offer benefits such as employer-sponsored healthcare coverage, qualifying equipment stipends depending on where you’re located
  • We offer an employee profit-sharing program 

Please include a link to your portfolio or other samples of work with your application









The Vaan Group

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