Posted about 5 years ago

Senior Product Manager REMOTE – US PRODUCT & ENGINEERING FULL-TIME SocialChorus is a platform for communicators. We help them become heroes within their organizations by giving them the tools and expertise they need to unify their enterprises. Companies thrive and win when all of their workers feel aligned, informed and supported. Joining SocialChorus means joining a movement where every worker matters. This movement has taken root and is evident in our 100+ customers and hundreds of thousands of their employees worldwide and has only just begun. Now we need your help to achieve our goal of connecting every worker. Ready to make a difference? Our client list includes household names and is growing daily, and now we need your help! We are currently seeking a Senior Product Manager to help deliver the next generation of our SaaS communication platform solutions. We are a distributed team. While we have offices in several cities, we build solutions for distributed workforces, so we model our own workforce the same way. In this role you really can work where you want. RESPONSIBILITIES Own the full execution of the product development process as it aligns with the product strategy Understand success metrics and incorporate data into design and development process Perform customer research and competitive analysis in order to develop business cases and make effective product decisions Work closely with the Client Support team and the development team to identify and follow up on client concerns, feedback, and follow up on status Engage internal and external customers to understand their needs and gather product requirements Help drive our data-driven culture: Accumulate, analyze, present, and leverage data in decision making, and look for opportunities to cultivate richer insights about our products Provide leadership and mentorship to members of the product management team Not only practice but also help manage and refine our product life cycle QUALIFICATIONS Bachelor’s/Master’s Degree in a related business or technical field, or equivalent experience 7+ years of experience in product management, preferably in a B2B, SaaS environment Hallmarks: leadership, creativity, teamwork, and strong attention to detail Ability to work independently to a high degree, and direct a cross-functional team designing, delivering, and maintaining new and enhanced functionality and integrations Solid technical knowledge, in particular experience with API’s and other B2B integration platforms, is helpful but not required for this position Knowledge of and familiarity with not only product management, but also production support, software development, user experience, marketing, and sales Tolerance for the challenge of a fast-paced, sometimes chaotic startup environment is a must! Experience beyond the core product management skill set is a plus, especially product strategy, but also product marketing, resource management, forecasting, and budgeting SCRUM/JIRA Experience: since we don’t have project managers or SCRUM masters, those functions are distributed on our project teams; our product managers share some Agile project management responsibilities with engineering leads, including JIRA management Why SocialChorus? Because you care. About people, the work you do, and the connections you make. Work is such a large part of life, it only makes sense to make it awesome. If you want to engage brilliant minds in a true startup environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space, so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind it could be a perfect fit. So come for the challenges, come for the people… and come for the unlimited PTO, health benefits, 401k plan, casual and friendly environment, and a leadership team who truly believes in your growth both professionally and personally.