Posted 8 months ago
We are looking for a Sales Operations Analyst to join our team and help to develop our internal sales automation, reporting and operations. We are a fully distributed team that relies on technology and automation at our core plus we sell automation technology to our customers all around the world.
We are looking for someone who can come in and assist our sales team in deploying and optimizing their internal systems.
Some of our internal tools include: Process Street (obviously), Intercom, Close.io, Zapier, Airtable, PersistIQ, Jira, Slack, Wordpress, Chartio etc and our customers work with pretty much every SaaS product out there.
So if you love SaaS, if you hate doing the same thing more than once, and can’t stop talking about it, this is the role for you!
Be responsible for and own our entire sales infrastructure
Deploy new projects, campaigns, email sequences, collateral, processes and other changes to improve the efficiency of the sales organization
Create sales collateral like email sequences, presentations & proposal
Build reports & forecasts to assist with tracking and strategic decisions
Identify new processes and tools to increase automation, improve efficiency, and reduce manual overhead
Partner with Sales management to increase the understanding of our business, improve decision-making, and increase sales productivity
Create and maintain KPI dashboards for business partners
Document our internal processes and systems to ensure business continuity
Perform ad-hoc analysis and come up with your own projects to support ongoing strategic and tactical business initiatives
Administration of Process Street, Intercom, Close.io, Zapier, Airtable, PersistIQ, Jira, Slack, Wordpress, Chartio etc
Become an authority in our SaaS tool stack and ensure team is using best practices
Strong written and verbal communication skills
5+ years sales operations experience
Demonstrable experience with Excel, CRMs, Marketing Automation, Zapier and other SaaS products
Solid attention to detail and time management skills
Analytical thinker who can derive insights from data to improve process and training
Critical thinker and problem solver who can’t leave a problem alone until it’s solved
A self-starter attitude who naturally sees problems