Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!

Auth0 gives companies simple, powerful and developer friendly building blocks so they can free up resources to focus on innovation. We strive to be the identity platform of choice for developers and Enterprises. We take our culture very seriously and are looking for people who are drawn to both our mission and our culture.

The Auth0 platform processes thousands of requests per second (2.5 billion logins per month) for customers all around the world - and we're growing very fast! The Site Reliability team aims to improve reliability and uptime in a data-driven way to support our customers' needs.

We are looking for senior software engineers with a good understanding of how systems fail, solid background in software engineering, and a desire to learn about reliability and large-scale systems.

You are a good fit if you...

Have initiative and can "unblock" yourself to get things done.

Tend to deliver work incrementally to get feedback and iterate over solutions.

Can mentor junior people and pair with other teams: education is a very important part of this role.

Like to get your hands dirty by debugging and fixing issues in production.

Understand the real problems by reading between the lines and asking good questions.

Are easy to work with: you communicate well, take feedback in a positive way and are OK not always doing the most glamorous tasks.

Responsibilities:

Analyze and optimize our core product by developing and implementing reliability and performance practices.

Scale systems sustainably through automation, and evolve systems by pushing for changes that improve reliability and velocity.

Perform Root Cause Analysis of production issues to identify reliability improvements of our services.

Evangelize and advocate for reliability practices across our organization

Collaborate with other Engineering teams to support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.

Be on-call for services that the SRE team owns.

Practice sustainable incident response and blameless postmortems.

Requirements:

You have contributed to design applications and systems that scale, are resilient to failure, and are observable.

You are interested in designing, analyzing and troubleshooting large-scale distributed systems.

You have a systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

You have a great ability to debug and optimize code and automate routine tasks.

You have a solid background in software development and architecting resilient and reliable applications.

Timezone: we are giving preference to candidates located in GMT-8 to GMT+2.

Extra Points:

Experience with Amazon Web Services.

Experience with Node.js or any other application development language.

Experience with MongoDB.

Experience working in a remote friendly, async environment.

Preferred Locations:

(GMT-8); (GMT-7); (GMT-6); (GMT-5); (GMT-4); (GMT-3); (GMT-2); (GMT-1); (GMT); (GMT+1); (GMT+2)

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.