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Posted over 1 year ago


Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for \"family\") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Department Description:
Employee Success (ES) is made up of HR professionals, Recruiters, Operations, and Coordinators that come together to continue to build out Salesforce. In Employee Success, we strive to bring on top talent and continue to build out our organization with the Aloha style treatment. Whether we are recruiting the next great candidate, refining our operations, we strive to provide the royal treatment and continue to build a great organization.

Role Description:
We are seeking a Senior Manager / Director, Employee Success Business Partner (ESBP) to provide a full range of HR business support to sales, global marketing/comms, engineering, and/or other corporate functions. In a partnership capacity, this individual will work closely with the ESBP team to help educate, advise and influence client groups on issues involving, but not limited to, employee engagement and retention, manager/employee development and coaching, compensation planning, organizational development, change management, special projects, ES data analysis and client presentations. This role will also work closely with client groups and corporate ES teams to identify, design and implement ES initiatives that support the business needs of the client groups. The ideal candidate is interested in making a significant impact in several critical business units within the company; excels in a fast paced, ever changing environment; and is looking to work with a strong ES Business Partner team.


Your Impact:

  • Strengthen the leadership team of each function by providing coaching and leadership development to executives.
  • Act as a change-agent as the business continues to reshape itself with a goal of providing a world class customer and employee experience.
  • Lead initiatives ranging from complex to highly complex where the impact is significant in supporting the client's needs. Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), and management development.
  • Promote employee and organizational development including management development, succession planning, performance management programs, skills gap analysis, individual career development.
  • Partner with and between COE’s and regional HR teams to deliver seamless human resources processes and programs across the organization. Leverage all HR programs, policies, processes and systems.
  • Provide client with analysis of client organizations' \"health\" by analyzing trends in performance, employee satisfaction, attrition and turnover, etc.
  • Demonstrate subject matter expertise in two or more functional areas of Human Resources.


Required Skills/Experience:

  • Bachelor’s degree plus a minimum of 8-10+ years of strategic HR Business Partner experience.
  • Strong people management experience developing and growing a team of direct reports.
  • Demonstrated track record of developing effective relationships across all levels of the organization and with diverse client groups.
  • Demonstrated ability to drive major initiatives through the organization and influence decision makers at all levels.
  • Ability to be proactive, to anticipate and provide alternatives and options to the business.
  • Ability to diagnose and successfully handle organizational development issues.
  • Strong business acumen.
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator.
  • Excellent interpersonal, group, process and influence skills.
  • Ability to prepare and make senior level presentations, and collect, assimilate and analyze data. Must have knowledge of Excel and PowerPoint.
  • Ability to conduct group facilitation, and coach and counsel management at all levels.
  • Ability to work effectively in a team environment.
  • Knowledge of federal, state and local laws, statutes, etc. which govern employment policies and practices.
  • Knowledge of staffing and compensation strategies, practices and processes.


Desired Skills/Experience:

  • Ability and desire to operate with a high degree of elasticity.

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.