Success Champion
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Posted about 4 years ago
Photobooth Supply Co
We build photobooths that make people money.
🚀 Join a high growth startup with opportunities to solve problems in hardware, software, and customer success
⚙️ Work with top performers bonded together by our culture
📸 Share a common love for creativity and entrepreneurship
Want to peek into how your life would be at our startup? Flip through our Culture Deck here: photoboothsupplyco.com/join-our-team
Goals
We call this position a "Success Champion."
Your mission as our Success Champion will consist of helping our photobooth owners succeed with their photobooths and our other products.
We build photobooths that make people money.
🚀 Join a high growth startup with opportunities to solve problems in hardware, software, and customer success
⚙️ Work with top performers bonded together by our culture
📸 Share a common love for creativity and entrepreneurship
Want to peek into how your life would be at our startup? Flip through our Culture Deck here: photoboothsupplyco.com/join-our-team
Goals
We call this position a "Success Champion."
Your mission as our Success Champion will consist of helping our photobooth owners succeed with their photobooths and our other products.
- Increase software adoption rate.
- Reduce incoming ticket count by 2% month over month.
Acts
- Understand and answer all customer support questions using your personable nature
- Educate your team members about products, while independently keeping your own technical know-how up to date
- Increase customer delight through extraordinary customer service
- Demonstrate empathy through verbal and written responses
- Monitor and respond to Facebook posts about technical support matters
- Lead customers towards the right products, upsell, and/or help schedule a call with our sales team
Preferred Experience
- Technical Support
- Customer Service
- Zendesk
- iOS
- macOS
- Windows
- Photography
What's in it for you?
🏥 Health Benefits
👴 401K
📚 Education Stipend
🎉 Monthly Outings
💻 Ability to Work from Home
💰 Bonus Plan
🏝️ Annual Retreat
💼Quarterly Financial Meetings
💪 Intimate Team
Like what you see?
E-mail careers at photoboothsupplyco.com your...
✅ Resume
✅ Compensation Requirements
✅ Question One: What are your career goals?
✅ Question Two: What three questions would you ask someone buying a photo booth? Why?
✅ Question Three: Why did you apply to Photobooth Supply Co and why a Photobooth Strategist?
✅ Question Four: Tell me about your history with iOS, macOS, photography, and the Adobe Creative Suite?
✅ Bonus: Upload a video!
🏥 Health Benefits
👴 401K
📚 Education Stipend
🎉 Monthly Outings
💻 Ability to Work from Home
💰 Bonus Plan
🏝️ Annual Retreat
💼Quarterly Financial Meetings
💪 Intimate Team
Like what you see?
E-mail careers at photoboothsupplyco.com your...
✅ Resume
✅ Compensation Requirements
✅ Question One: What are your career goals?
✅ Question Two: What three questions would you ask someone buying a photo booth? Why?
✅ Question Three: Why did you apply to Photobooth Supply Co and why a Photobooth Strategist?
✅ Question Four: Tell me about your history with iOS, macOS, photography, and the Adobe Creative Suite?
✅ Bonus: Upload a video!