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Posted about 1 year ago

In the future, we see a better world. And the changemakers creating that better world should have the tools and technology to make this happen. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. gets our technology in the hands of nonprofits, educational institutions, and philanthropic organizations so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good. We're here to help; visit us at

Job - Customer Success Group

Job Details

Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and -- above all -- connections. enables nonprofits and education institutions to use Salesforce products to connect with others and do more good.


The Customer Adoption Team is looking for a talented, enthusiastic, and motivated graphic designer. This role will support our adoption programs including the creation of slide decks, interactive PDF's, html landing pages, email templates, social media graphics, and other ad hoc design projects.

The success content designer role is ideal for a visual storyteller capable of breaking down complex concepts into clear and compelling instructional content. The ideal candidate is someone with originality, strategic thinking, and the ability to execute and be collaborative in a fast-paced environment.



+ Produce high-quality slide presentations, email templates, interactive PDF's, and other ad hoc design projects based on requirements

+ Work with content specialists to refine and revise presentations as necessary while sharing design best practices back to the team

+ Monitor work flow to ensure projects are completed efficiently, accurately and within deadlines

+ Develop, evolve and maintain a consistent look and feel across all visual assets aligned with corporate guidelines and accessibility standards

+ Ability to build strong relationships with stakeholders and team members

+ Takes constructive criticism with ease and grace



+ 3+ years of experience as a designer and content creator

+ Expert skills and extensive knowledge in Adobe Creative Suite, Google Slides, and PowerPoint

+ Working knowledge of CSS3 and HTML5

+ Ability to prioritize work to balance multiple projects and deadlines

+ Excellent verbal and written communication skills

+ Exceptional collaboration and customer service skills

+ Experience developing training or educational content a plus
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Posting Statement and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!