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Posted almost 3 years ago

Frontastic is looking for a System Engineer (f/*/m) to join the team on a full-time basis. We’re a fully remote company currently searching for candidates living in Asia Pacific (UTC+4 to UTC+7).

Do you have a background in system engineering and a deep understanding of Linux? Then this position could be perfect for you!

What you’ll do

We’re hosting our own software (SaaS) as well as customer extensions of our platform (PaaS) on the Google Cloud Platform while our customer sites often have to operate under high load. While continuously improving the infrastructure, you’ll also be responsible for supporting and maintaining the current stack of our product and the scaleable infrastructure of our customers, as well as helping with customer set up and in case of emergencies.

You will:

  • Supporting Professional Services during setup and emergencies
  • Be part of the on-call rotation to maintain our customers SLAs
  • Ensure security, resilience, and scalability of our infrastructure
  • Create and maintain a stable, scalable, secure, and emergent technical platform for product development, delivery, and operations
Who you are
  • You reside and work in the APAC region (UTC +4 to UTC +7)
  • Experience with Networking, Cloud Infrastructures, Infrastructure Automation, Terraform, and Kubernetes or similar technologies
  • 8 years of professional experience as a system engineer or in a comparable field
  • Very good knowledge of Linux
  • You have the attitude and skills to survive in a complex and highly dynamic remote environment – and you know how to grow this attitude in your co-workers
  • You have good written and verbal English communication skills
  • It would be helpful if you already have experience of working remotely
Our values

Our team strives to constantly improve itself following these values:

  • Make an impact: We’re here to change the industry and we’re in it to win it. We’re incredibly focused and our main focus is on customer success. We boldly go out of our comfort zones, we support each other and we love doing what we do.
  • Thirst for learning: We’re addicted to learning and we learn from everything. We embrace our failures as they’re something we can learn from and only help us to improve. We think differently and we know that change is good. We’re curious and innovation leads the way, we’re constantly on the lookout for new ideas that can help our customers (and the world).
  • Diversity rules: We’re proud to be a diverse team spread across the world. We empower the under-represented and we build a safe community for everyone to be themselves while holding each other to account when needs be. We use asynchronous communication as we’re a remote company and need to be aware that we’re not always online at the same time.
  • We’re in this together: As colleagues, with our customers, and with our communities, co-operation and collaboration are key. We help one another as much as we can and we care for each other. We celebrate our successes together and we strive to find the right balance in our lives.
  • Transparency first: We make all information as public as possible and we’re direct (as well as truthful) in all our communications. We don’t just explain what we’re doing but why we’re doing it. This is how we create positive relationships and move forward together.
How we work

We’re a remote native company with regular in-person meetings. We make intensive use of tools like Slack or video conferencing. We try to find a good balance between focused work and communication or in other words between asynchronous and personal communication. There are no fixed expectations regarding working hours, it’s normal for us to take care of private matters during the day – for example, visits to the doctor or picking up children from school.

Our team strives to improve themselves following these guidelines:

  • We offer a friendly learning environment and try hard not to blame anyone for not knowing something and actively encourage mentoring of your peers.
  • We use practices like co-working and pair programming when it makes sense to keep the amount of knowledge debt low.
  • As a company, we continuously refactor our rules and guidelines. Overall, we have a very transparent, helpful, warm, familiar employee culture.

We’re an equal opportunity employer and value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If we receive job applications from yet underrepresented groups those applications will be preferred where multiple candidates have the same score.

Your package

We have put together a package for our employees which we think is pretty awesome, but you can judge for yourself.

  • €53k – €74k
  • Company laptop
  • An expense policy to support you in creating your workspace in a way that is most effective for you
  • Development budget of €500 per year
  • Regular in-person and virtual retreats and other events (COVID dependent)
  • Flexible working as standard, as long as you’re available when needed and your work gets done, you’re free to choose your own schedule
  • Contribution towards your private medical insurance where health insurance is not mandatory/organized at the government level
  • Allowance for your home office, or for a co-working space
  • 42 days of paid leave entitlement, including public holidays

Since we currently work from 13 different countries (and counting), it’s very difficult to offer consistent benefits beyond this.

We’d love to hear from you

If this System Engineer role sounds interesting to you, please send a short tweet-style “why me” to [email protected] and have your CV attached (as pdf).

Do you still have questions? Then don’t hesitate to get in touch via the same address!

About Frontastic

Founded in 2017, Frontastic is a 100% remote company, with over 30 employees in over 12 countries (and counting). Frontastic is a Commerce Frontend Platform that unites business and development teams to build commerce sites on headless. Within a short time, Frontastic has successfully established itself as the new standard for commerce frontends, with customers seeing higher conversion rates, increased developer productivity, and faster time to market.