Posted over 5 years ago

Tax Expert – CPA, Enrolled Agent or Practicing Attorney Seasonal Remote 2018-5545 Locations: USA Remote Overview Join us in our mission to power prosperity around the world by providing expert tax guidance to our customers using TurboTax state of the art tools; this includes helping customers prepare and submit their taxes. We are hiring credentialed tax experts (CPA/EA/Practicing Attorney) for our TurboTax expert network, the largest virtual tax community in the world. You’ll bring confidence, tax expertise, and personal experiences to new client relationships that will empower and educate people, so they can lead better lives and get one step closer to financial freedom. And you decide how much, when and where to work, creating a schedule that works for you. Responsibilities Our team of tax experts is growing, so once you apply to one role, we’ve got you covered. We will review your experience and consider your fit for all open opportunities on the team. Job Content/Scope: This is a seasonal customer facing position providing Tax Advice, Tax Return Review and Preparation to TurboTax Customers Help customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculations Create high quality customer interactions and experiences that instill confidence using deep customer empathy and audio/video tools Utilize and leverage government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language Apply defined practices, procedures and company policies to troubleshoot and resolve tax advice and preparation customer inquiries Document customer interactions Qualifications Must possess active credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws Recent experience preparing federal and state individual 1040 tax returns using commercial tax preparation software (3 or more years preferred) Professional Circular 230 judgement Audit experience a plus (IRS and state tax authorities) Proficient with technology; solid knowledge of computer operations and software Strong customer service skills – ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring Excellent verbal and written communication skills Ability to work in a fast paced environment with minimal supervision Critical thinking, problem solving, and determination Bilingual (English/Spanish) communication skills (written & spoken) a plus Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies To Work For” and Fortune World’s “Most Admired Software Companies” lists. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide. Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry. Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market from QuickBooks and TurboTax, to GoPayment, Mint.com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit. Discover what it’s like to be part of a team that rewards taking risks and trying new things. It’s time to love what you do! Check out all of our career opportunities at: careers.intuit.com. EOE AA M/F/Vet/Disability Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.