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Posted about 1 month ago

The SocialChorus FirstUp platform is fundamentally changing how organizations communicate, and is the backbone of the entire Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at the right time, in the right place and in the right language. We are unifying the digital workplace and giving workers personalized access to all the systems, resources, and applications they need to do their jobs.

Joining SocialChorus means joining a movement to connect every worker. This movement has taken root and is evident in our world-class customer base and their millions of employees worldwide. Now we need your help.  Ready to make a difference in the world?

Do you like solving problems? Are you an analytical thinker that enjoys troubleshooting interesting problems? Do you enjoy learning new things and working in a fast-paced, challenging environment? As a Technical Support Engineer, you will be a member of the Product Support team focusing primarily on Customer questions, incidents and bug/feature request management. You should be able to take on support cases of low – moderate complexity and be able to manage your own priorities. We value team players who are self-directed and want to influence the next wave in SaaS technology and service innovation.

Location

Chicago, IL