Posted 6 months ago
Job Title: Triage Agent - German or French
Location: Dublin, Ireland
Cooperatively liaise with others to achieve productivity standards & an unrivalled customer service. Communicate effectively and sensitively to Salesforce customers from across the globe. Commit to supporting quality and excellence in customer service including confidentiality.
The technical support triage agent will be responsible for, but not limited to assisting with the following requests:
A comprehensive Salesforce training curriculum is provided for the successful candidates. Most important is your drive for success, passion for customers and the desire to progress your career. In return, Salesforce offers a competitive package and a range of benefits for the successful candidates.
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.