Posted over 5 years ago

Job CategoryMarketing

Job DetailsUX Senior Manager

The Salesforce Marketing UX team is a talented, hard-working, distributed group of UX designers who collaborate closely to bring Saleforce.com and all other digital properties to life. We are a user-centeric design organization that values customer and user success and happiness while driving measurable business impact. We're a passionate crew that has fun while working UX magic.

Role Description:

This role is for a seasoned senior UX manager with experience managing multiple executive level stakeholders for a global enterprise company. We are looking for someone with 6+ years of experience and a proven track record.

As a senior UX Manager you'll work hand in hand with the researchers and product marketing leaders to deliver against Salesforce's ambitious digital vision. You will lead the development of design strategies and align user-centered motivations and behaviors. Translate business objectives such as lead-gen, engagement and user journey to specific projects in the user experience team. Provide leadership, mentorship, and career guidance to a team of talented designers. Build alignment and relationships with product, marketing, and engineering.

Bring yourself, be hungry to learn and lead the way in our impactful and broad reaching UX organization.

As part of the Digital UX team at Salesforce, you will:

+ Help drive the growth of a user-centric culture, priorities, programs and best practices

+ Be in charge of redesigning key experiences of Salesforce.com by prioritizing the top pages, features and forecasting the impact of the proposed design.

+ Inspire and manage others on the UX and creative team, including senior leaders

+ Plan and prioritize strategic and tactical design work

+ Work strategically with executive partners and team members across the organization

+ Develop sound experience briefs

+ Participate in strategic discovery, discussions, and decisions about design and technology platforms, options and alternative solutions

+ Present effectively to key stakeholders, defend findings, and make recommendations

+ Think strategically in the understanding of users, personas and their behavior based on data

+ Function as an ambassador across disciplines, such as Product Marketing and Engineering

Experience / Skills Required

+ 6+ years of experience designing and delivering lead-gen products in cross-functional teams from start to finish

+ Have deep knowledge of web and native mobile standards, best practices and latest trends

+ Experience using analytics, user research and other approaches to help make decisions and iterate on the product

+ Understand the technologies and platforms that support content management systems, preferably AEM

+ Expert knowledge of design and prototyping tools

+ BA/BS or MA/MS in design related field, or equivalent experience

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!